Terms and Conditions of a BonusKong Casino Account

These terms set out the agreement between you and us, BonusKong Casino, when you open an account and use our casino, live casino and sportsbook. By registering you accept them. Please read the bonus and payment sections carefully, as they determine when a balance can be withdrawn.

1. Who May Open an Account

1.1. Our services are for players aged 18+ who have also reached the legal age for gambling in their country.
1.2. The details you give at sign-up must be true and kept up to date.
1.3. You choose the account currency when you register, from the currencies we list, such as EUR, CAD, CZK or NOK. Choosing EUR shows all amounts in euros.
1.4. You are responsible for keeping your login details private. Activity carried out with your login counts as your own.

2. Deposits

2.1. The minimum deposit is €20.
2.2. We accept Visa, Mastercard, Apple Pay, Google Pay and Revolut, as well as Bitcoin, Ethereum and Tether. Paysafecard and Skrill are usually available too.
2.3. As a rule, each deposit must be wagered at least 3 times before it can be withdrawn.

3. Welcome Package and Bonus Rules

3.1. The welcome package has three deposit steps worth up to €1,500 plus 250 free spins in total.
3.2. Step one gives up to €500 with up to 150 free spins. Its deposit match is up to 150%. Steps two and three each give up to €500 with 50 free spins.
3.3. Each step needs a deposit of at least €20, and you have 7 days to use each step.
3.4. Bonus funds and free-spin winnings usually carry a wagering requirement of 45 times the bonus amount.
3.5. While a bonus is active, the maximum bet is typically €5.
3.6. For sports betting, a separate welcome offer usually gives a 100% match up to €100 with 5x wagering on multi-bets of three or more events at odds of 1.40 or higher.
3.7. As a rule, you choose your welcome offer during registration.
3.8. Example: a bonus of €100 usually requires €4,500 of wagering (45 × €100) before the bonus funds can be withdrawn.

4. Promotions and Loyalty

4.1. We run slot tournaments, including Lucky Boom, under the rules shown for each event.
4.2. BAN coins are earned through play and can be spent in our reward store. They are not cash.
4.3. Our VIP programme has up to 5 levels. At the top level, cashback usually rises to about 25%.

5. Withdrawals

5.1. The minimum withdrawal is €50.
5.2. Before your first withdrawal, we verify your identity. Our document review usually takes about 24 hours.
5.3. Withdrawals are processed within up to 72 hours.
5.4. Withdrawal limits are typically €1,000 a day, €3,000 a week and €10,000 a month. These limits usually rise with your VIP level.
5.5. As a rule, e-wallets and crypto are faster than cards.

6. Games and Sportsbook

6.1. Our lobby offers slots and a live casino with roulette, blackjack, baccarat and game shows, plus a sportsbook.
6.2. Our casino runs in the browser of a phone, tablet or computer, so no download is needed to play.
6.3. Games are supplied by providers such as Evolution, Pragmatic Play, NetEnt and Nolimit City. The rules and payout tables of each game apply to every round you play.

7. Responsible Gaming

7.1. You can set daily, weekly and monthly deposit limits.
7.2. Session limits and a self-assessment test are usually offered as well.
7.3. You may request self-exclusion. We apply it to your account once it is set.

8. Support and Complaints

8.1. Our live chat is open around the clock, and you can also reach us by e-mail.
8.2. Tell us about a complaint as soon as possible and give the account details, the date and the amount concerned, so that we can trace it.

9. Changes to These Terms

9.1. We may update these terms when our services change. The current version applies from the moment it is published.