Staying in Control While You Play With Us

At BonusKong Casino, play should stay a paid form of entertainment, never a way to earn money or escape problems. Our games are for players aged 18+, and every account comes with daily, weekly and monthly deposit limits, self-exclusion and, as a rule, session limits and a self-assessment test that you can use whenever you need them.

Taking a Break or Stepping Away

Self-exclusion

Self-exclusion is our strongest tool and the right choice when limits are no longer enough. It gives you a complete break from play on your account. Ask someone you trust to support you while it runs, and tell them if you feel the urge to return early.

A shorter pause through limits

If you are not ready to stop completely, a tight deposit limit works as a softer pause. Setting the daily limit low, for example to €20, keeps your spending at our minimum deposit while you think about your habits.

Talking to us first

Our live chat runs around the clock. If you feel unsure about your play late at night, you can contact us then and talk through your limits or self-exclusion before you deposit again.

How Our Limits Work in Practice

Our tools are simple and work best when you set them before a session starts:

• Deposit limits cap how much you can add to your balance per day, week or month. Once you reach the cap, further deposits stop until the period resets.
• Session limits are usually available to cap how long you play in one sitting, so a short evening session does not quietly turn into several hours.
• The self-assessment test is typically offered to help you judge honestly whether your play is still under control.
• Bonus terms also shape spending: with an active bonus the maximum bet is typically €5. Wagering usually reaches 45 times the bonus amount, so a €100 bonus means €4,500 in bets. Count that volume before you accept an offer.

Where to Turn Outside Our Casino

Talking helps, and you do not need to have a serious problem before asking for support. Gamblers Anonymous runs free support meetings where people share their experience and help each other stop, in person, online and by telephone. Many countries also have their own free and confidential gambling helplines run by health services or independent charities, and several of them are listed below. Speaking to your doctor or to a family member is also a good first step, because they can help you find the right local service.

Signs That Play Is Taking Over

Some warning signs are easy to overlook. You may be playing for longer than you planned, or depositing again soon after a loss to win the money back. Another sign is borrowing money, using funds meant for bills, or hiding how much you spend from people close to you. Feeling restless or irritable when you cannot play, or playing to escape stress, sadness or boredom, deserves attention too. If one or more of these sounds familiar, set a limit today and speak to one of the organisations listed below.

Protecting Your Account and Your Devices

Your login

Keep your password private and use one you do not use anywhere else. Log out after each session, especially on a shared computer.

Your phone and tablet

Keeping minors away

Free Helplines by Country

These independent organisations offer free and confidential support:

• Gamblers Anonymous: free self-help meetings in person, online and by telephone, open to anyone who wants to stop gambling.
• United Kingdom: GamCare National Gambling Helpline, 0808 8020 133, open 24/7.
• Germany: BIÖG/BZgA gambling counselling, 0800 1 37 27 00, free and anonymous.
• Poland: Telefon zaufania uzależnienia behawioralne, 801 889 880.
• Sweden: Stödlinjen, 020-81 91 00, free and confidential on weekdays.
• Finland: Peluuri, 0800 100 101, free.